I can upload/download to and from the scanner just fine. If I turn off the virtual control the scanner works fine. The scanner will stop on a hit, get 2 words of conversation then a beep and the scanner will resume scanning. I then reinstalled arc500pro and got the same results. Here's what I did to try to solves the problem, uninstalled arcpro, did a cold boot up, cleaned the registry, and cold booted again. When I use virtual control the scanner will stop on a signal as it should, but I’ll only get 1 or 2 words from the conversation then a beep then the scanner resumes scanning. Seem to having a problem with ARC500pro and the virtual control.